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JDA Redfern free delivery on orders over £250.00 plus VAT
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Accessories
Blusher
Body Sprays
Bronzing And Highlight
Concealer
Eye Care
Eye Liners
Eye Shadows
Face Powder
False Lashes
False Nails
Foundations
Fragrance Men
Fragrance Women
Gift Sets Women
Gift Sets For Men
Hair Products
Lip Care
Lip Gloss
Lipliners
Lipstick
Makeup Bags
Makeup Sets
Mascara
Nail Care
Nail Varnish
Self Tan
Skin Care
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Special Offers
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JD & A Redfern
Unit 1/2 Buchan Street
Clayton
Manchester
M11 4BS
Tel: 0161 223 0903

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CARRIAGE PRICES &
OUR TERMS AND CONDITIONS

United Kingdom
Orders under £250. Delivery is set at £6.00.

Orders over £250. Delivery is FREE For 1 Box up to 30kg
Europe
ZONE 1: 
Orders under £500.00 £15.00, 1 Box Up To 20kg  over £500.00 – FREE 1 Box Up To 20kg
More than one box or over 20kg will incur additional charges We Will Call Before Despatch.

Countries in Zone 1 are;
  • Belgium
  • Denmark
  • France
  • Germany
  • Italy
  • Luxembourg
  • Monaco
  • Netherlands
  • Spain (not Islands)
ZONE 2:   Rest of Europe
Orders under £500.00 £20.00, 1 Box Up To 20kg  over £500.00 – FREE 1 Box Up To 20k
More than one box or over 20kg will incur additional charges We Will Call Before Despatch
ZONE 3: Rest of World  
£50.00 for up 30Kg (Additional charges will apply if the weight is higher than 30Kg)

Please note that we make no profit from the above carriage charges. What we charge you, the customer, is what we pay our respective carriers.

TRADING HOURS
We are open as a Cash & Carry on Monday to Fridays, 7:30am to 4:00pm. Closed on Saturdays, and Open 8:00am to 12:00pm on Sundays.

Website queries will be answered Monday to Friday 8am to 3:30pm. Emails may be answered out of these hours if the matter is urgent.
Returns & Order Cancellation
We do not generally sell goods on a sale or return basis. However, if any product(s) are damaged in transit or are faulty, then please contact us on 0161 223 0903 or email customerservice@jdaredfern.com within 3 days of order receipt. When you receive your order, as per the EU Distance Selling Regulations, which can be read here; http://www.legislation.gov.uk/uksi/2000/2334/contents/made, you have up to 7 days to return the ordered products. The goods must be unused, unopened and in the same condition as they were originally despatched from J.D. & A. Redfern. You will be expected to pay for the return of the goods, and any refund of this amount will be at the sole discretion of J.D. & A. Redfern. Any free gifts associated with any faulty/damaged item must be returned at the same time. Please return them to the address at the bottom of the page along with a note of your details and the reason for return. Refunds will be made to the original charged account upon receipt of the returned goods.
Registration
You must register your details with us to buy online. Please enter your FULL name, i.e.: Joe Bloggs not just your first name, i.e.: Joe ,as your account will not be approved. If you want to register as a business, then please enter your name i.e.; Joe Bloggs t/a JB Beauty Supplies Ltd.
Once registered you can see prices and can place items into your basket for purchase. Emails will be sent to your registered email address with new products. If you don’t wish to receive these then please reply to them, and you can be removed from our mailing list. If you wish to change your details please contact an administrator, as doing this manually can cause login issues.
Dormant Accounts
Once registered your account becomes active. If no purchases are made within the first 6 months then your account will be deleted. Once a sale has been made, if your account lays dormant for 12 months or longer, then your account will be deleted. You will be informed within 7 days of this occurring.
Pricing & Availability
All product prices are in £ sterling excluding VAT at the current UK rate and are exclusive of delivery. We reserve the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If an item is out of stock, but is due back in your will be told on your delivery email. If your order cannot be fulfilled you will be given a refund for the unavailable product(s).
Authenticity
We can guarantee that all advertised products are genuine, but to find the best prices for our customers we may occasionally sell stock originally intended for sale in other countries around the world, this means that trade names of products and packaging of products may differ from those on sale in the UK. These details will be identified clearly in our product description.
Product Details
Some products may have an associated image or photograph. These are for reference only and should be considered illustrative. We also sell items marked as tester, which are alike to regular products but often in plain packaging marked as a tester, and some items may also be marked not for individual sale. We do sell items that may have a short expiry date, or may be out of date, this will be clearly stated in the product description. By submitting your order to JD&A Redfern you are confirming that you are aware of these facts above and do not consider this to be a problem with ordering that product. We make every effort try to ensure all products marked as such are identified in our product descriptions.
Delivery
We aim to get your order picked and shipped on the same day we receive it. Our cut off point for the day is 1pm. We cannot guarantee that your order will be picked the same day, but you will be informed by email when your order will be sent. Deliveries will be sent to your registered address, however, you can give us an alternative delivery address if this is more convenient. Simply fill in an alternative delivery address when you place your order.
International Payments
All international orders must be picked and weighed before payment is made. A proforma invoice will be sent to you giving you further details.
U.K. Order Payment
Payment for the United Kingdom only can be made using MasterCard, Visa, Visa Electron, Maestro and JCB through WorldPay. We also accept PayPal.
International Order Payment
All orders which are outside of the United Kingdom must be paid for by Bank Transfer (details are given upon request) In some circumstances we can accept Credit Card Payments, and also PayPal.
Order Confirmation
You may be sent an e-mail confirming receipt of your order with JD&A Redfern. All orders which are sent by a courier will receive an email giving them their tracking details. We reserve the right to decline any order.
Carriers
For all deliveries to the United Kingdom we use CityLink courier. For International Deliveries to the EU we use Interlink Express. For the rest of the world we use FedEx or DHL. Others carriers can be used upon request. Goods may be collected from us with our permission.
Data Privacy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We only collect information about you for two reasons: firstly to process your order, and second to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes:
  • Your Name
  • Your Address
  • Your Telephone Number
  • Your email address
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. We will not pass on any of your details to third parties unless required to do so as part of the order verification process or if required to do so by UK governing law. If you have any questions or comments about privacy please email us.
Statutory Rights
These Terms and Conditions do not affect your statutory rights as a consumer.
Jurisdiction
The sales on products on this website are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted.
Administrators
Our administrators (W. Davison & G. Sherlock) reserve the right to alter any listing without the permission of the customer. We also reserve the right to cancel a customer's registration if found be abusive in any form towards an administrator or any other member of our team.

Company Address:
JD & A Redfern,
Unit 1 & 2 Buchan Street,
off Ashton New Road,
Clayton,
Manchester
M11 4BS

Email: customerservice@jdaredfern.com

Tel: 0161 223 0903
 
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